Recent Water Damage Posts

Sewage Cleanup and Restoration

7/11/2018 (Permalink)

Sewage back-ups and toilet overflows are some of the most common issues home and business owners can experience. Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness.

Special training and equipment is necessary to safely clean this type of contamination. That’s why it is important to call the professionals who have over 30 years of experience cleaning up these types of issues. SERVPRO of Tri-Cities, Plus understands that there are three major types of contaminated water and the necessary steps to handle each scenario. SERVPRO of Tri-Cities, Plus will inspect that contaminated water to determine the type of water and then plan the appropriate response to safely restore your home or business.

The Three Types of Water

Category 1: Clean Water

  • Water from a clean source like a broken water line
  • If left untreated, can degrade into category 2 or 3

Category 2: Gray Water

  • May contain bacteria and viruses - may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.
  • Can quickly degrade into category 3 if left untreated.

Category 3: Black Water

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

If your home or business experiences a sewage issue, it should be treated as quickly as possible. Call SERVPRO of Tri-Cities, Plus at 804.458.7290 and our professionals will respond 24 hours a day for emergency services.

The Right Equipment for Water Damages

7/11/2018 (Permalink)

SERVPRO of Tri-Cities, Plus understands the utilizing the proper equipment makes a measurable difference in reducing claims loss expense. When it comes to a water damage, time matters. We will answer your call with fast action, exceptional equipment, and trained, uniformed personnel.  The right tools for the job is vital to timely mitigation. Here's how we break it down:


Psychrometry is the study of the air and its properties. The properties of temperature, humidity, vapor pressure and dew point are measured to evaluate air conditions in the structure, enabling a SERVPRO of Tri-Cities, Plus  professional to create the proper atmosphere for more efficient drying.

Detection Equipment

Moisture Sensors - used to detect moisture in carpets, baseboards and walls.

  • Moisture Meters - used to determine the actual moisture content of various materials. The moisture tester provides accurate moisture readings that enable the professional crew member to monitor the drying process.
  • Thermohygrometers - measure both temperature and relative humidity. Capturing these two readings, a professional using a psychrometric chart can calculate specific humidity, dew point and vapor pressure.

Water Damage Restoration Assessments in Petersburg

6/14/2018 (Permalink)

Petersburg Water Damage Assessment

Once a fire or flood has hit your home in Petersburg, attaining professional water damage restoration services is  imperative. Water damage can lead to a plethora of health hazards along with the collateral structural damage to  your property. The water damage restoration company will start the remediation process by performing an in-depth, comprehensive assessment. The importance of this assessment cannot be stressed enough. This damage assessment evaluates the extent of the physical damage and measures the migration of water and moisture. Water damage specialists from SERVPRO will develop cost estimates for the cleanup, water removal, repair and restoration processes. Learn more about water damage assessments and how these professionals can restore your  home by reading the brief outline provided below: 

Water Damage Restoration: The Assessment

One of the primary aspects of the assessment process is measuring the level of structural damage your property in Petersburg has suffered. To make this evaluation, the water damage specialists will look for specific points while assessing the property. Some of those things include: 

• Damaged or bent gutters, ruined or missing shingles, cracked or stained surfaces, and parts of the roof that have collapsed 

• Indications of water leaking through basement windows and wet exterior walls in the house 

• Ruined plants in the back or front yards that have been flooded

• Wet insulation on floors, walls and in ceilings, ruined vents and ducts, and cracked ceilings 

• Rooms that contain cracked or wet floors, walls, or ceilings, destroyed phone jacks and electric outlets, swollen or damaged wood, cracked or broken doors and windows

• Bathrooms marked by damaged bathtubs, slumping or leaky regions of the floor, waterlogged cabinets, and stains on countertops and sinks

• Basements containing cracked or wet foundations and walls, and ruined or discolored air ducts 

Assessing Your Personal Belongings

In addition to completing a thorough assessment, our water damage restoration specialists from SERVPRO will assess your valuable belongings to determine whether they are in need of replacement or repair. In general, the following items will be assessed:

• Upholstered furniture like chairs and couches

• Appliances like dryers, washers, and refrigerators

• Fabrics such as carpets and drapes

• Wooden materials like dressers, cabinets, furniture and door and window casings

• Digital media devices and components such as computers, monitors, printers, DVDs, and CDs 


You want your home to be fully repaired and restored from water damage. Be sure that you attain professional assistance from industry experts who can perform a detail-oriented, comprehensive assessment. Attention to detail and working with your insurance adjuster can save you time, money and a lot of stress. When you start the search, begin and end it with SERVPRO. Our technicians work with remarkable expertise to ensure a thorough, professional assessment of the water damage to your property. Then they move forward with the restoration process.

Locally Owned and Operated

We live and work in Petersburg too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Tri-Cities Plus is close by and ready to respond to your flood or water damage emergency. We are proud to be an active member of the Petersburg community and want to do our part to make our community the best it can be.

When your Petersburg home has water damaged caused by leaks or flooding call us for help.  (804) 458-7290

How to Limit Water Damage in You Hopewell Home

6/14/2018 (Permalink)

SERVPRO Can Rapidly Remove Water from Your Hopewell Home to Limit Water Damage

Although no residential property owner in Hopewell wants to deal with water damage, it is likely that you'll find yourself grappling with the issue at some point. Since this is the case, it's important that you know what to do in the event that your property is subjected to water damage. Here are the steps you should take after the initial water damage:

1. Turn The Water Source Off.

Turning off the source of water is the first step you should take after you learn that your property has been impacted by water damage. In some cases, you can shut off the valve at the plumbing fixture or appliance. If the water damage is significant enough, you may need to shut off the main shut-off valve on the property. All household members should know where to shut off the water source entering the house. Shutting off the source of water because of a burst pipe or appliance failure reduces the amount of water that affects your property. Less water to extract from your property translates into less water damage and fewer costs to you. 

2. Call a Water Damage Restoration Professional.

Your next move should be to call a water damage restoration professional from SERVPRO. These experts will be able to provide you with the thorough, services necessary to get your property back in good condition. We will arrive at your property in Hopewell usually within one hour of your call. An inspection and assessment will set the tone for offering the best plan of action for the water removal. Upon agreement, furniture and other household items in harm’s way will be removed. Water pumps and wet-vacs start the water extraction process. The drying continues with the use of powerful air movers, and various dehumidifiers--both refrigerant and chemical types are available. If there is any significant amount of standing water inside your home, please do not attempt DIY efforts. The standing water wicks rapidly and each minute increases the likelihood of further water damage to your possessions.

When it comes to hiring a professional water restoration company, consider SERVPRO, which offers a highly trained IICRC-certified staff and excellent customer service throughout the entire water damage project. We are pleased to coordinate our efforts with those of your insurance company to ensure a quick and cost-effective solution to your water damaged home in Hopewell. We have the expertise, training, equipment and will to get you home as quick and safe as possible.

Locally Owned Company with National Resources

SERVPRO of Tri-Cities Plus is locally owned and operated—so we are part of this Hopewell community too. Call us. We're faster to any disaster. (804) 458-7290

The Benefits of Hiring a Tri-Cities Professional Water Cleanup Company

6/4/2018 (Permalink)

The benefits of hiring a professional water cleanup company

Does your home have Tri-Cities water damage from a flood or house fire? If so, it is imperative that you contact a professional restoration company immediately. It is likely that you have already experienced thousands of dollars in damage due to this unforeseen disaster. A Tri-Cities restoration company has the professional expertise and equipment you need to mitigate water damage, thereby preventing structural damage and mold and mildew growth to your home. With the assistance of a professional restoration company, you can restore your home to its previously habitable condition and avoid thousands more in financial loss.

Prevent Structural Damage

When water fills your home due to a flood or during the extinguishing of a fire, it does more than just wreak havoc with your furniture and other personal belongings. Water seeps into your home’s wooden structures, causing them to swell or warp. If you do not address this problem immediately, it will eventually compromise the structural integrity of your home. This can result in stairs or roofs that collapse within days or weeks of the disaster. To prevent further structural damage to your home and begin the cleanup process, it is essential that you contact a water damage cleanup professional as soon as possible after a fire or flood. They have the necessary equipment, superior expertise, and trained professionals to respond to your problem immediately. A Tri-Cities professional cleanup company will get the job done quickly and effectively, allowing homeowners to occupy their homes and restore their lives soon after a disaster.

Prevent Mold and Mildew 
In addition to the structural damage a flood or fire can cause, water in your home can cause the growth of mold or mildew often referred to as “secondary water damage.” This can happen as quickly as 24 hours after a disaster occurs, without a homeowner even realizing it. Mold and mildew growth is much more severe than the initial damage caused by the flood or fire because it can result in severe health issues for you and your family if left unchecked. Homeowners in warmer climates, or those who experience disasters during warmer months, are especially susceptible to mold and mildew growth. A warm, moist environment provides the perfect conditions for mold and mildew growth—damage that can be even more onerous and costly than water damage cleanup. Mold and mildew mitigation is a complex process that can take months. And if it’s not properly addressed, it can result in reducing your home’s value. Therefore, it is imperative that homeowners contact a professional restoration company immediately after a flood or fire. 

Although many homeowners are tempted to conduct some cleanup on their own, it is never a wise decision. Not only do you risk causing further damage to your home, you risk jeopardizing your personal safety. A water-damaged home is unsafe for you to enter after a fire or flood, but it is essential that you begin water damage cleanup immediately to prevent secondary water damage and advanced structural damage to your home. The best way to go about this is to contact a professional restoration company to help you in your cleanup efforts. For more information about finding the best restoration company in your area, you should consult with your homeowners’ insurance agent. The agent has experience with local water cleanup companies and can likely recommend companies that may suit a particular homeowner's needs.

Our Water Damage Restoration Process

Every water damage situation is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Water Damage Safety Tips

6/4/2018 (Permalink)


  1. Shut off water source if possible
  2. Remove as much water as possible by mopping and blotting the saturated area
  3. Wipe furniture to remove excess water
  4. Place aluminum foil between legs and wet carpet
  5. Prop up wet furniture cushions for even drying
  6. Lift drapes off flooring, loop through a coat hanger and hang on curtain rod
  7. Remove wet area rugs
  8. Move valuable paintings, art objects and photos to a safe, dry place
  9. Open closet doors, furniture drawers and luggage to aid in drying
  10. Remove any wet fabrics and dry immediately
  11. Hang furs and leather goods to dry separately at room temperature

Do Not

  1. Use your household vacuum to remove the excess water
  2. Use electrical appliances while standing on wet flooring or carpets
  3. Go into any room where the ceiling is sagging
  4. Wait to call for professional help. The longer you wait the more damage will occur