Recent Posts

Water Damage Safety Tips

5/7/2019 (Permalink)

Do

  1. Shut off water source if possible
  2. Remove as much water as possible by mopping and blotting the saturated area
  3. Wipe furniture to remove excess water
  4. Place aluminum foil between legs and wet carpet
  5. Prop up wet furniture cushions for even drying
  6. Lift drapes off flooring, loop through a coat hanger and hang on curtain rod
  7. Remove wet area rugs
  8. Move valuable paintings, art objects and photos to a safe, dry place
  9. Open closet doors, furniture drawers and luggage to aid in drying
  10. Remove any wet fabrics and dry immediately
  11. Hang furs and leather goods to dry separately at room temperature

Do Not

  1. Use your household vacuum to remove the excess water
  2. Use electrical appliances while standing on wet flooring or carpets
  3. Go into any room where the ceiling is sagging
  4. Wait to call for professional help. The longer you wait the more damage will occur

Local Veteran Home Fire

4/1/2019 (Permalink)

Last week, the Henrico Board of Supervisors invited SERVPRO of Tri-Cities Plus and other groups involved in repairing Vietnam Vet Walter Flanagan's home fire to be recognized for helping a fellow resident at his time of need. Our General Manager, Bobby Morgan originally went out and met with the fire marshal, building inspector and the customer. The homeowner got the house from his parents but has no homeowners insurance. His parents kept everything and every room was full of contents. Our crews delivered boxes, packing paper, sharpies, trash bags, and packing tape to the home and began boxing up the homeowner's belongings that can be saved and cleaned from the smoke and soot damage. Our crews also set up a generate to give power to his home. While our team helped out this veteran, we also involved the local news to call for other groups or organizations to donate their time and resources. With an outpouring of love and generosity, multiple local organizations stepped in to help this veteran out and we were able to get him back inside his home with a new renovated kitchen and all new appliances. At the Board of Supervisors Meeting, Mr. Flanagan addressed the audience and expressed his gratitude for everyone involved in fixing his home.

Water Damage Commercial Flooring

3/20/2019 (Permalink)

When you look at the water on the floor of your office floor, all you see is what's on the surface. Soaking up the water yourself is not the best idea to fully safe your floors and sub floors from damage.

When you call SERVPRO of Tri-Cities Plus, a trained Project Manager will access the situation using specific tools to determines what materials and contents are wet, and how wet are those affected items.

The Project Manager employs several instruments to monitors conditions at the job site.

The Hydrosensor Moisture Probe is a durable, reliable sensor that measures 31" in length and was designed for detecting moisture in carpet and pads. The sensor features an ergonomically designed handle, stainless steel tubing, and retractable nickel-plated points.

The moisture probe has two prongs on the end. Typically, the restorer will only us this instrument on carpet because it can leave marks on the wall. This instrument will only determine if a surface is wet, not how wet.

The #791 Delmhorst HT-4000 Thermo-Hygrometer is a stand-alone thermo-hygrometer for building inspection and restoration contractors. The HT-4000 has the same fast acclimating RH/T sensor found in the Navigator Pro 3-in-1 Moisture Meter. For those who prefer having separate meters, the HT-4000 is the solution. The HT-4000 Thermo-Hygrometer's sensor is also detachable, making this meter ideal for testing a concrete slab.

The penetrating meter will tell us how wet the surface is. However, the restorer will want to use this device in an inconspicuous place because it to can leave marks on a wall.

We also have a non penetrating moisture meter which can be used anywhere!

Commercial buildings that experience a water intrusion can be a huge disruption to your business. It's important to call the professionals that will take care of the issue quickly and properly.

Holiday Fire Safety

11/19/2018 (Permalink)

Thanksgiving is the leading day of the year for home fires involving cooking equipment. Sometimes there are multiple people in the kitchen taking part in the preparations of multiple dishes. It can be hectic and dangerous, so keeping fire safety in mind is important!

Look at the Facts:

  • According to the NFPA, in 2014, nearly four times as many home cooking fires occur on Thanksgiving as on a typical day.
  • And, in the same year U.S. fire departments responded to an estimated 1,730 home cooking fires on Thanksgiving, the peak day for such fires.
  • Unattended cooking was by far the leading contributing factor in cooking fires and fire deaths.
  • Cooking equipment was involved in almost half (48%) of all reported home fires and civilian and tied with heating equipment for the second leading cause of home fire deaths.

Safety Tips:

  • Stay in the kitchen when you are cooking on the stovetop so you can keep an eye on the food.
  • Stay in the home when cooking your turkey and check on it frequently.
  • Keep children away from the stove. The stove will be hot and kids should stay 3 feet away.
  • Make sure kids stay away from hot food and liquids. The steam or splash from vegetables, gravy or coffee could cause serious burns.
  • Keep the floor clear so you don’t trip over kids, toys, pocketbooks or bags.
  • Keep knives out of the reach of children.
  • Be sure electric cords from an electric knife, coffee maker, plate warmer or mixer are not dangling off the counter within easy reach of a child.
  • Keep matches and utility lighters out of the reach of children — up high in a locked cabinet.
  • Never leave children alone in room with a lit candle.
  • Make sure your smoke alarms are working. Test them by pushing the test button.

For more information, please visit http://www.SERVPROtri-citiesplus.com/ to see what SERVPRO of Tri-Cities, Plus can do to help if disaster strikes. We are available for 24-hour emergency fire and water services.

Info provided by: http://www.nfpa.org/public-education/by-topic/wildfire-and-seasonal-fires/thanksgiving-safety

Why choose SERVPRO® of Tri-Cities, Plus

10/22/2018 (Permalink)

  • Locally independently owned and operated, with the headquarters established in Chesterfield
  • Consistently recognized in the top ten of 1,700 national locations
  • Ranked 4th SERVPRO® Franchise in 2015
  • Named Franchise of the Year in 2008
  • More than 30 years of experience serving our local community
  • Second largest franchise on the East Coast - Extreme Team Bahen
  • Excellent reputation with homeowners, insurance companies, business owners, facility managers, local and state government agencies and commercial property management teams

Company and Technician Certifications

  • NADCA – National Air Duct Cleaning Association
  • EPA – Lead Certified Firm
  • IAQA – Indoor Air quality Association
  • IICRC – Institute of Inspection, Cleaning & Restoration
  • CDS – Commercial Drying Specialist
  • WRT – Water Damage Restoration
  • ASCA – Air Systems Cleaning Specialist
  • OSHA – OSHA Training and Compliance
  • FSRT – Fire & Smoke Damage Restoration Technician
  • AMRT – Applied Microbial Remediation Technician
  • Plus many more

In the unfortunate event of a fire or water damage, call SERVPRO® of Tri-Cities, Plus. We Weill respond 24/7 with trained employees, state-of-the-art equipment and the resources required to perform emergency services to limit property damages.

Why Choose SERVPRO of Tri-Cities, Plus for Fall Cleaning

10/22/2018 (Permalink)

Everyone has heard of spring cleaning, but not everyone knows the importance of fall cleaning! This is the time of year to get your house ready for the fall and winter weather. Check out this handy checklist of what to do before the fall leaves and winter weather takes over.

  • Vacuum all lamp shades
  • Hand clean all light fixtures
  • Check gutters, clean if needed
  • Wash windows and make sure they are sealed properly
  • Have rugs professionally cleaned by SERVPRO of Tri-Cities, Plus
  • Wipe out kitchen and bathroom cabinets
  • Test smoke & carbon monoxide detectors
  • Wipe out window wells
  • Sweep out garage
  • Clean and store patio furniture
  • Clean or replace shower liners
  • Clean washing machine
  • Clean dishwasher
  • Go through food pantry
  • Clean oven
  • Clean and organize closets
  • Clean grill

And last but not least, purge! Donate what you don’t need, wear, or use.

If you don't want to take on the fall cleaning yourself and you would like to have your house professionally and thoroughly cleaned, call SERVPRO of Tri-Cities, Plus for an estimate at 804.458.7290.

What To Do Until Help Arrives: Water Damage

10/12/2018 (Permalink)

Last night, Hurricane Michael made its way through central Virginia causing heavy rains and winds. Thousands across the area have lost power and have experienced flooded basements, crawl spaces, fallen trees on homes and businesses. Water damages like these can impact your home or business if it’s not addressed quickly.

Luckily, SERVPRO of Tri-Cities, Plus has the tools and man-power to address everyone’s issues as quickly as possible. However, since we cannot get to everyone at the same time, we can offer tips and measures to take while you wait for help to arrive.

What To Do Until Help Arrives:

  • Shut off the source of water is possible
  • Turn off circuit breakers for wet areas, when access to the power distribution panel is safe from electrical shock
  • Remove as much excess water as possible by mopping and blotting
  • Wipe excess water from wood furniture after removing lamps and tabletop items
  • Remove and prop up wet upholstery cushions for even drying
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting
  • Remove to a safe, dry place any painting, art objects, computers, documents and other materials that are valuable or sensitive to moisture
  • Use wooden clothespins to keep furniture skirting off damp floors
  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors
  • Hang furs and leather goods to dry separately at room temperature.

SERVPRO of Tri-Cities, Plus will do everything to get to you as fast as possible and take care of your water damage. In the meantime, take these steps to safely save your affected furniture and personal items.

Fire Prevention Week

10/9/2018 (Permalink)

This year’s Fire Prevention Week campaign, “Look. Listen. Learn. Be aware. Fire can happen anywhere,” works to educate people about three basic but essential steps to take to reduce the likelihood of having a fire––and how to escape safely in the event of one:

LOOK
Look for places fire could start. Take a good look around your home. Identify potential fire hazards and take care of them.

LISTEN
Listen for the sound of the smoke alarm. You could have only minutes to escape safely once the smoke alarm sounds. Go to your outside meeting place, which should be a safe distance from the home and where everyone should know to meet.

LEARN
Learn two ways out of every room and make sure all doors and windows leading outside open easily and are free of clutter.

This week is an also an opportunity for local firefighters to visit schools and teach children the importance of fire safety. They want to make sure you’re doing all you can to keep your family safe. Firefighters are also encouraging smokers to make sure they throw out butts and ashes correctly because it only takes something small to spark a fire if the conditions are dry.

For more info please visit: http://www.nfpa.org/Public-Education/Campaigns/Fire-Prevention-Week

Thunderstorm Safety

9/28/2018 (Permalink)

Did you know SERVPRO of Tri-Cities, Plus is a proud partner with the American Red Cross? According to the Red Cross, A thunderstorm is considered severe if it produces wind gusts of at least 58 miles per hour. Every thunderstorm produces lightning, which kills more people each year than tornadoes or hurricanes. Heavy rain from thunderstorms can cause flash flooding, and high winds can damage homes and blow down tree and utility poles - causing widespread power outages.

WATCH vs. WARNING

Watch: Severe thunderstorms are possible in and near the watch area

Warning: Severe weather has been reported by spotters or indicated by radar. Warnings indicate imminent danger to life and property.

Be Prepared

  • Learn about your local community’s emergency warning system for severe thunderstorms
  • Pick a safe place in your home for household members to gather during a thunderstorm This should be away from windows, skylights and glass doors that could be broken by strong winds or hail
  • Make a list of items to bring inside in the event of a severe thunderstorm
  • Make trees and shrubbery more wind resistant by keeping them trimmed and removing damaged branches
  • Protect your animals by ensuring that any outside buildings that house them are protected in the same way as your home

Make Prepardeness Kit

  • Water—one gallon per person, per day
  • Food—non-perishable, easy-to-prepare
  • Flashlight
  • Battery-powered or hand-crank radio (NOAA Weather Radio, if possible)
  • Extra batteries
  • First aid kit
  • Medications (7-day supply) and medical items
  • Multi-purpose tool
  • Sanitation & personal hygiene items
  • Copies of personal documents
  • Cell phone with chargers
  • Family & emergency contact information
  • Extra cash

Final Step

Call SERVPRO of Tri-Cities, Plus at 804.458.7290 if your home or business experiences damages from a storm. We have the resources to handle any size disaster.

There's a reason they say we are "Faster to any Disaster!"

For more information, visit the Red Cross website: http://www.redcross.org/prepare/disaster/thunderstorm

Biohazard Cleanup

9/24/2018 (Permalink)

Biohazard cleanup is also known as crime scene cleanup or trauma scene cleanup. SERVPRO of Tri-Cities, Plus biohazard professionals provides this supportive service for victim’s families. During an emotional period for the customer, SERVPRO biohazard professionals have developed a keen sense of how to interact with the customer by providing a level of service victim's families need in a difficult situation. While the police and other responders may spend limited time with the family members, SERVPRO cleaning professionals work around the family longer, by performing the cleaning and restoration of the scene. By performing the cleaning and restoration, SERVPRO helps the family make a step beyond the tragedy, to hopefully carry on with their lives. Our staff is trained in all facets of property damage restoration, from training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, our staff is equipped with the knowledge to restore your property.