Recent Posts

Sewage Cleanup and Restoration

7/11/2018 (Permalink)

Sewage back-ups and toilet overflows are some of the most common issues home and business owners can experience. Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness.

Special training and equipment is necessary to safely clean this type of contamination. That’s why it is important to call the professionals who have over 30 years of experience cleaning up these types of issues. SERVPRO of Tri-Cities, Plus understands that there are three major types of contaminated water and the necessary steps to handle each scenario. SERVPRO of Tri-Cities, Plus will inspect that contaminated water to determine the type of water and then plan the appropriate response to safely restore your home or business.

The Three Types of Water

Category 1: Clean Water

  • Water from a clean source like a broken water line
  • If left untreated, can degrade into category 2 or 3

Category 2: Gray Water

  • May contain bacteria and viruses - may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.
  • Can quickly degrade into category 3 if left untreated.

Category 3: Black Water

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

If your home or business experiences a sewage issue, it should be treated as quickly as possible. Call SERVPRO of Tri-Cities, Plus at 804.458.7290 and our professionals will respond 24 hours a day for emergency services.

How to Prevent Water Damage Before the Storm

7/11/2018 (Permalink)

Everyone loves the occasional summer thunderstorm - but it could cause major problems if rain water seeps into your home. One of the most common sources of water damage in a home is from rain water. It can enter through leaks in your roof, seeping in from the foundation, or even flooding into your basement. It is important to take the necessary steps to prevent water damage in your home such as:

Checking for proper drainage:

  • inspect your roof thoroughly for structural damage or holes
  • clear your gutters from leaves and other debris that could block the flow of water from draining into the yard

Install or Check Sump Pumps:

  • sump pump are very effective for keeping rainwater out of your house
  • have a professional check your sump pump to insure it is working properly once a year

Check sealant inside and outside foundation

  • make sure the tar sealant covering the inner and outer sides of the foundation are intact

Inspect the slope of your lawn

  • grading is the slope of your lawn and it should always slope away from your home to redirect the rainwater from flooding around the foundations

When you are dealing with storm, flood, and water damage, immediate action is crucial. You should choose the company with storm damage experience and expertise that has the resources and equipment to handle the job. SERVPRO of Tri-Cities, Plus can respond immediately to storm and flooding conditions.

The Right Equipment for Water Damages

7/11/2018 (Permalink)

SERVPRO of Tri-Cities, Plus understands the utilizing the proper equipment makes a measurable difference in reducing claims loss expense. When it comes to a water damage, time matters. We will answer your call with fast action, exceptional equipment, and trained, uniformed personnel.  The right tools for the job is vital to timely mitigation. Here's how we break it down:


Psychrometry is the study of the air and its properties. The properties of temperature, humidity, vapor pressure and dew point are measured to evaluate air conditions in the structure, enabling a SERVPRO of Tri-Cities, Plus  professional to create the proper atmosphere for more efficient drying.

Detection Equipment

Moisture Sensors - used to detect moisture in carpets, baseboards and walls.

  • Moisture Meters - used to determine the actual moisture content of various materials. The moisture tester provides accurate moisture readings that enable the professional crew member to monitor the drying process.
  • Thermohygrometers - measure both temperature and relative humidity. Capturing these two readings, a professional using a psychrometric chart can calculate specific humidity, dew point and vapor pressure.

The Right Equipment for Fire Damages

7/11/2018 (Permalink)

We believe at SERVPRO of Tri-Cities, Plus that the right tools for the job is vital to timely mitigation and restoration, but perhaps more important, SERVPRO of Tri-Cities, Plus fire damage professionals are thoroughly trained in fire cleanup and restoration. For instance, knowing the different types of smoke and their behavior patterns are vital to proper restoration.

  • Wet Smoke – Plastics and Synthetics; Low heat, smoldering, pungent odor, sticky, smeary.
  • Dry Smoke – Paper and Wood; Fast burning, high temperatures, dry, powdery, nonsmeary residues.
  • Protein – Virtually invisible, discolors paints and varnishes, extreme pungent odor.
  • Fuel Oil Soot – Furnace Puff Backs.
  • Other Types – Tear gas, fingerprint powder and fire extinguisher residue.

Deodorization Equipment

Ultra Low Volume (ULV) Foggers will atomize liquid deodorizing agents, producing a fine mist that easily penetrates sites where odor-causing residues accumulate. The device can also be used to apply fungicides and disinfectants.

Thermal Foggers dispense solvent-based products in large volume, dense fogs suitable for confined areas. The fog consists of tiny particles of deodorant solution that pair with and neutralize odor-causing particles.

Mold Removal vs. Mold Remediation

6/20/2018 (Permalink)

SERVPRO of Tri-Cities Plus has been remediating mold in homes and businesses for over 30 years. Since microscopic mold spores exist naturally almost everywhere, indoors and outdoors, removing all mold from a home or business is impossible. Many restoration businesses advertise “mold removal” and even guarantee to remove all mold. This is a fallacy. We understand mold and mold growth. SERVPRO of Tri-Cities Plus has the training and expertise to remediate the mold in your home or business.

It is important, especially after a water damage, to quickly address any signs of mold in the home or business. If there is moisture present, growth can start in as little as 48 hours. If not addressed in a timely manner, mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants. Mold can also produce a strong, musty odor, and that odor can lead you to possible mold problem areas.

If you discover mold in your home, don’t hesitate to call the professionals who will abide by a remediation process:

  1. Emergency Contact - (804) 458-7290
  2. Inspection and Mold Damage Assessment
  3. Mold Containment
  4. Air Filtration
  5. Removing Mold and Mold-Infested Materials
  6. Cleaning Contents and Belongings

How to Restore your Hopewell Home After a Storm

6/20/2018 (Permalink)

If your home has ever been through a severe storm, then you know that there can be Hopewell storm damages. Even though making sure that you and your loved ones are safe, you should assess the damage as soon as you can. Water damage is a catastrophic result of extreme weather.

Hidden Damage
Many people do not know that water damage can be a threat to their home in many ways. It can be difficult for the homeowner to determine structural damage. It may seem as though it is easy to use towels and fans to dry the floor and steam-clean the floor. However, it is important for you to call SERVPRO to handle water damage. Structural elements in your home are susceptible to mold and rot. Structural damage can also lead to collapse. You will need to stay away from electrically-charged damp areas until a professional inspection has been performed.

Contact The Professionals
You should contact professional remodelers, such as SERVPRO that specialize in Hopewell storm damage. The contractors may help you file a claim with your insurance company. It is important to note that the homeowner's insurance company provides storm damage restoration. If you live in an area that is prone to flooding, then you will need to purchase flood insurance.

The National Flood Insurance Program has stated that a one-inch flood can cause over $11,000 worth of damage to a home that is over 1,000 square feet. If it has been over 30 days since you purchased your policy, then the damages will likely be covered by your insurance company. However, you may have to meet a deductible before your insurance company pays anything.

What Needs To Be Repaired Or Replaced
The extent of the damage is one of the things that determines what needs to be replaced. You may need to replace anything from the kitchen flooring, bathroom cabinets, windows, and doors. Your plumbing and electrical systems may also need to be replaced. Flood water may be harmless, but it can sometimes be contaminated with sewage. Hopewell storm damage should not be taken lightly, and you should contact SERVPRO as soon as possible. This will reduce the chances of bacteria and mold growth.

Locally Owned Company with National Storm Resources

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Tri-Cities Plus is close by and ready to respond to your flood or storm damage emergency. We are proud to be an active member of the Petersburg community and want to do our part to make our community the best it can be.

If you have any questions about storm damage in Hopewell, call the local experts at SERVPRO of Tri-Cities Plus at (804) 458-7290.

Ways to Prevent Fire Damage from Ruining Your Prince George Home

6/20/2018 (Permalink)

A fire can devastate an entire building. Residential homes and commercial buildings are always at risk of an accidental fire. Cleaning up afterward is not easy. There could be a good amount of Prince George fire damage and other problems like acrid smells. You should know a few ways to prevent fire damage from ruining your property.

Install and Maintain Smoke Alarms
The first step is to install smoke alarms throughout your home or business. Put them in every key room and hallway. You also want to maintain the smoke alarms. Keep them clean and dusted. Change the batteries every six months even if they still work.

Consider Fire Extinguishers or Sprinklers
You want to have some way to stop a small fire before it grows out of control. Put fire extinguishers in your home. Mount one in the kitchen and have it inspected annually. If you own a business, then have a good sprinkler system installed that covers all important areas. These tools can prevent or minimize Prince George fire damage to your property.

Have an Escape Plan and Practice
Create a detailed escape plan in case there is a fire. You do not want anyone to be injured. The plan should show how to get out of the building and where to meet once outside. It should include a plan to contact everyone if people become separated. Practice the plan at least once a year.

Never Leave Open Flames Unattended
You never want to leave something generating open flames or intense heat unattended. This means ranges, stoves, fireplaces, space heaters, grills, and candles. You want to constantly monitor the flames to make sure they do not grow out of control or spark fires by throwing out embers.

Inspect and Repair Your Appliances
Take a look at all your appliances that use flames or heat on a regular basis. Inspect your water heater, heating system and stove. If there are any problems or if the appliance stops functioning normally, then call in professionals for repairs. This can prevent fires due to appliance malfunctions. Never use a damaged or malfunctioning appliance.

Find a Good Restoration Company
The final step is to find a good restoration company. SERVPRO professionals will remove all the damaged debris, take away any foul odors and restore your property so that it looks like new. Some will even perform contractor work to rebuild parts of the building that were destroyed. Keep the number for SERVPRO in an easily accessible place at all times.

Locally Owned Company with National Resources

As a locally owned and operated business, SERVPRO of Tri-Cities Plus is strategically located to respond quickly to your smoke or fire damage event. When a major fire or disaster event occurs, we can call upon our national network of 1,650 SERVPRO Franchises and special Disaster REcovery Teams if we need additional resources or personnel.

If you have any questions about fire damage in Prince George, call the local experts at SERVPRO of Tri-Cities Plus at (804) 458-7290.

Severe Weather - Tornado Season

6/20/2018 (Permalink)

Luckily, in the Tri-Cities area we do not experience the potential threats that tornadoes can have as often as other parts of the world. These places include the upper Mid-west, the northern and southern plains and the Gulf coast.

Tornado season usually refers to the time of year the U.S. sees the most tornadoes. The peak “tornado season” for the Southern Plains is during May into early June. On the Gulf coast, it is earlier during the spring. In the northern plains and upper Midwest, tornado season is in June or July. But, remember, tornadoes can happen at any time of year. Tornadoes can also happen at any time of day or night, but most tornadoes occur between 4–9 p.m.

However, it is always a good idea to be prepared in case a disaster strikes. About 1,200 tornadoes hit the U.S. yearly. Since official tornado records only date back to 1950, we do not know the actual average number of tornadoes that occur each year. Plus, tornado spotting and reporting methods have changed a lot over the last several decades.

SERVPRO of Tri-Cities Plus will respond 24-hours a day to emergency fire and water services. We are a proud partner with the Red Cross and take part in cleaning up damages after a storm. SERVPRO of Tri-Cities Plus is also an extreme team, meaning we can travel across the country to assist with a storm damage or very large loss. We have the tools and the people who have experience in water, storm, fire damage restoration and we are always here to help.

A list of questions and answers about tornadoes can be found here.

Things to Know about Mold After a Flood

6/14/2018 (Permalink)

Things to Know About Mold After a Flood

After a flood, water damage can begin almost immediately and leave you feeling like you have nowhere to turn. Water damage can be problematic, but many people are finding Tri-Cities mold damage to be even worse. One of the major issues with mold is that it can continue to grow and grow if it's not taken care of in the proper manner. Many people will attempt to do the mold remediaton on their own, but this can be a huge issue if you do not know what you're doing and need help with this type of thing.

When it comes to mold damage, keep in mind that this type of fungus likes to live in moist and humid environments. That it can often find these things in areas that have recently dealt with a flood. If you have had a flood in your home or office building, there may be a chance that you also have mold growth beginning in some area of the home. This is a problem and should be dealt with by SERVPRO professionals so that you know that the mold is being taken care of and that you do not have to deal with the issue by yourself.

When you are dealing with mold damage the first step is to call in the experts of SERVPRO so that they can begin the damage restoration. They will assess the area to see the extent of the mold problem, and this will give them a good idea as to what types of things need to be done to get the issue resolved. When you hire the experts, they will make sure that any and all mold growth is dealt with so that you are simply left with a clean and comfortable home for the whole family.

When dealing with a mold problem, it is vital to realize that it can start as soon as a flood is taken care of. Just because the flood is over does not mean that the damage is done and will not continue. This is why the experts of SERVPRO are so passionate about mold remediation and getting the damage taken care of right away for you. This prevents the issue from getting much worse, and it can be a great option for those who don't have the time or means to deal with it on their own as well.

Locally Owned Company with National Resources

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Tri-Cities Plus is close by and ready to help with your mold-damaged property.

If a catastrophic storm or event occurs, we can call upon the resources of a national network of over 1,650 SERVPRO Franchises and special Disaster Recovery Teams strategically located throughout the country to respond to large scale disasters.

If you have any questions about mold damage in Tri-Cities, call the local experts at SERVPRO of Tri-Cities Plus at (804) 458-7290.

Water Damage Restoration Assessments in Petersburg

6/14/2018 (Permalink)

Petersburg Water Damage Assessment

Once a fire or flood has hit your home in Petersburg, attaining professional water damage restoration services is  imperative. Water damage can lead to a plethora of health hazards along with the collateral structural damage to  your property. The water damage restoration company will start the remediation process by performing an in-depth, comprehensive assessment. The importance of this assessment cannot be stressed enough. This damage assessment evaluates the extent of the physical damage and measures the migration of water and moisture. Water damage specialists from SERVPRO will develop cost estimates for the cleanup, water removal, repair and restoration processes. Learn more about water damage assessments and how these professionals can restore your  home by reading the brief outline provided below: 

Water Damage Restoration: The Assessment

One of the primary aspects of the assessment process is measuring the level of structural damage your property in Petersburg has suffered. To make this evaluation, the water damage specialists will look for specific points while assessing the property. Some of those things include: 

• Damaged or bent gutters, ruined or missing shingles, cracked or stained surfaces, and parts of the roof that have collapsed 

• Indications of water leaking through basement windows and wet exterior walls in the house 

• Ruined plants in the back or front yards that have been flooded

• Wet insulation on floors, walls and in ceilings, ruined vents and ducts, and cracked ceilings 

• Rooms that contain cracked or wet floors, walls, or ceilings, destroyed phone jacks and electric outlets, swollen or damaged wood, cracked or broken doors and windows

• Bathrooms marked by damaged bathtubs, slumping or leaky regions of the floor, waterlogged cabinets, and stains on countertops and sinks

• Basements containing cracked or wet foundations and walls, and ruined or discolored air ducts 

Assessing Your Personal Belongings

In addition to completing a thorough assessment, our water damage restoration specialists from SERVPRO will assess your valuable belongings to determine whether they are in need of replacement or repair. In general, the following items will be assessed:

• Upholstered furniture like chairs and couches

• Appliances like dryers, washers, and refrigerators

• Fabrics such as carpets and drapes

• Wooden materials like dressers, cabinets, furniture and door and window casings

• Digital media devices and components such as computers, monitors, printers, DVDs, and CDs 


You want your home to be fully repaired and restored from water damage. Be sure that you attain professional assistance from industry experts who can perform a detail-oriented, comprehensive assessment. Attention to detail and working with your insurance adjuster can save you time, money and a lot of stress. When you start the search, begin and end it with SERVPRO. Our technicians work with remarkable expertise to ensure a thorough, professional assessment of the water damage to your property. Then they move forward with the restoration process.

Locally Owned and Operated

We live and work in Petersburg too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Tri-Cities Plus is close by and ready to respond to your flood or water damage emergency. We are proud to be an active member of the Petersburg community and want to do our part to make our community the best it can be.

When your Petersburg home has water damaged caused by leaks or flooding call us for help.  (804) 458-7290