Recent Posts

Sewage Cleanup and Restoration

7/17/2017 (Permalink)

Sewage back-ups and toilet overflows are some of the most common issues home and business owners can experience. Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness.

Special training and equipment is necessary to safely clean this type of contamination. That’s why it is important to call the professionals who have over 30 years of experience cleaning up these types of issues. SERVPRO of Tri-Cities understands that there are three major types of contaminated water and the necessary steps to handle each scenario. SERVPRO of Tri-Cities will inspect that contaminated water to determine the type of water and then plan the appropriate response to safely restore your home or business.

The Three Types of Water

Category 1: Clean Water

  • Water from a clean source like a broken water line
  • If left untreated, can degrade into category 2 or 3

Category 2: Gray Water

  • May contain bacteria and viruses - may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.
  • Can quickly degrade into category 3 if left untreated.

Category 3: Black Water

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

If your home or business experiences a sewage issue, it should be treated as quickly as possible. Call SERVPRO of Tri-Cities at 804.458.7290 and our professionals will respond 24 hours a day for emergency services.

Severe Weather - Tornado Season

7/5/2017 (Permalink)

Luckily, in the Tri-Cities area we do not experience the potential threats that tornadoes can have as often as other parts of the world. These places include the upper Mid-west, the northern and southern plains and the Gulf coast.

Tornado season usually refers to the time of year the U.S. sees the most tornadoes. The peak “tornado season” for the Southern Plains is during May into early June. On the Gulf coast, it is earlier during the spring. In the northern plains and upper Midwest, tornado season is in June or July. But, remember, tornadoes can happen at any time of year. Tornadoes can also happen at any time of day or night, but most tornadoes occur between 4–9 p.m.

However, it is always a good idea to be prepared in case a disaster strikes. About 1,200 tornadoes hit the U.S. yearly. Since official tornado records only date back to 1950, we do not know the actual average number of tornadoes that occur each year. Plus, tornado spotting and reporting methods have changed a lot over the last several decades.

SERVPRO of Tri-Cities will respond 24-hours a day to emergency fire and water services. We are a proud partner with the Red Cross and take part in cleaning up damages after a storm. SERVPRO of Tri-Cities is also an extreme team, meaning we can travel across the country to assist with a storm damage or very large loss. We have the tools and the people who have experience in water, storm, fire damage restoration and we are always here to help.

A list of questions and answers about tornadoes can be found here.

How to Restore Your Hopewell Home After A Storm

6/30/2017 (Permalink)

How To Restore Your Home After A Storm

If your home has ever been through a severe storm, then you know that there can be Hopewell storm damages. Even though making sure that you and your loved ones are safe, you should assess the damage as soon as you can. Water damage is a catastrophic result of extreme weather.


Hidden Damage
Many people do not know that water damage can be a threat to their home in many ways. It can be difficult for the homeowner to determine structural damage. It may seem as though it is easy to use towels and fans to dry the floor and steam-clean the floor. However, it is important for you to call SERVPRO to handle water damage. Structural elements in your home are susceptible to mold and rot. Structural damage can also lead to collapse. You will need to stay away from electrically-charged damp areas until a professional inspection has been performed.


Contact The Professionals
You should contact professional remodelers, such as SERVPRO that specialize in Hopewell storm damage. The contractors may help you file a claim with your insurance company. It is important to note that the homeowner's insurance company provides storm damage restoration. If you live in an area that is prone to flooding, then you will need to purchase flood insurance.


The National Flood Insurance Program has stated that a one-inch flood can cause over $11,000 worth of damage to a home that is over 1,000 square feet. If it has been over 30 days since you purchased your policy, then the damages will likely be covered by your insurance company. However, you may have to meet a deductible before your insurance company pays anything.


What Needs To Be Repaired Or Replaced
The extent of the damage is one of the things that determines what needs to be replaced. You may need to replace anything from the kitchen flooring, bathroom cabinets, windows, and doors. Your plumbing and electrical systems may also need to be replaced. Flood water may be harmless, but it can sometimes be contaminated with sewage. Hopewell storm damage should not be taken lightly, and you should contact SERVPRO as soon as possible. This will reduce the chances of bacteria and mold growth.

Locally Owned Company with National Storm Resources

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Tri-Cities Plus is close by and ready to respond to your flood or storm damage emergency. We are proud to be an active member of the Petersburg community and want to do our part to make our community the best it can be.

If you have any questions about storm damage in Hopewell, call the local experts at SERVPRO of Tri-Cities Plus at (804) 458-7290.

Ceiling Damage After A Storm

6/30/2017 (Permalink)

This tenant for a property local management company experienced a water damage to his ceiling after a heavy thunderstorm. The rainwater seeped through the roof and into his ceiling, causing the water to come through and out into his apartment. Our SERVPRO of Tri-Cities crew came in to extract the water and demo the ceiling to remediate the damage the water caused.

After our mitigation crews dry out the affected areas using state-of-the-art tools and technology, SERVPRO of Tri-Cities' reconstruction division will be able to come in a put the ceiling and walls back together again. We are a one-stop shop, making it easier for the customer to deal with one company that can finish every part of the work and finish it quickly and professionally!

Mold Removal vs. Mold Remediation

6/20/2017 (Permalink)

SERVPRO of Tri-Cities has been remediating mold in homes and businesses for over 30 years. Since microscopic mold spores exist naturally almost everywhere, indoors and outdoors, removing all mold from a home or business is impossible. Many restoration businesses advertise “mold removal” and even guarantee to remove all mold. This is a fallacy. We understand mold and mold growth. SERVPRO of Tri-Cities has the training and expertise to remediate the mold in your home or business.

It is important, especially after a water damage, to quickly address any signs of mold in the home or business. If there is moisture present, growth can start in as little as 48 hours. If not addressed in a timely manner, mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants. Mold can also produce a strong, musty odor, and that odor can lead you to possible mold problem areas.

If you discover mold in your home, don’t hesitate to call the professionals who will abide by a remediation process:

  1. Emergency Contact - (804) 458-7290
  2. Inspection and Mold Damage Assessment
  3. Mold Containment
  4. Air Filtration
  5. Removing Mold and Mold-Infested Materials
  6. Cleaning Contents and Belongings

Soot Damage to Contents

6/13/2017 (Permalink)

Soot from a fire damage can have a big impact on walls, appliances, and furniture.  Be sure to have your belongings cleaned as soon as possible to limit the potential damage soot can leave behind.  SERVPRO of Tri-Cities takes the time and diligence necessary to make sure everything is cleaned properly leaving no residue behind to stain. We understand how important it is to save a customer's personal items and return them back looking better than ever. That's why we invest in the best technology in the restoration industry to do just that! Our new ultrasonic content cleaning system is designed to carefully and thoroughly clean items affected from smoke and soot damage. Everything is transported in carrying baskets to cut back on human errors.

Tis The season For Safety

6/13/2017 (Permalink)

The NFPA reports local fire departments respond to an average of 250 Christmas tree related fires each year, with a majority of these fires caused by electrical problems. Make sure to take precautions this year.

  • If you have an artificial tree, be sure it is labeled, certified, or identified by the manufacturer as fire retardent.
  • If you choose a live tree, pick a tree with fresh needles that do not fall off when touched.
  • Make sure the tree is at least three feet away from any heat source, like fireplaces, radiators, candles, heat vents or lights.
  • Make sure the tree has plenty of water everyday.
  • After the holidays, properly dispose of your tree.  Dried-out trees can be a fire hazard and should not be left in home or garage, or placed outside the home.

Prevent Carbon Monoxide Exposure This Upcoming Winter

6/13/2017 (Permalink)

You Can Prevent Carbon Monoxide Exposure

  • Do have your heating system, water heater and any other gas, oil, or coal burning appliances serviced by a qualified technician every year.
  • Do install a battery-operated or battery back-up CO detector in your home and check or replace the battery when you change the time on your clocks each spring and fall. If the detector sounds leave your home immediately and call 911.
  • Do seek prompt medical attention if you suspect CO poisoning and are feeling dizzy, light-headed, or nauseous.
  • Don't use a generator, charcoal grill, camp stove, or other gasoline or charcoal-burning device inside your home, basement, or garage or near a window.
  • Don't run a car or truck inside a garage attached to your house, even if you leave the door open.
  • Don't burn anything in a stove or fireplace that isn't vented.
  • Don't heat your house with a gas oven.

Prepare Your Business for the Upcoming Winter Weather

6/13/2017 (Permalink)

Tips for Preparing your Business for Winter Weather

  • Check your business property for downed tree limbs and branches.  Weather, such as wind, heavy rain, ice and snow, can cause branches to fall, which could cause damage to property and potentially cause personal injuries.
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.
  • Inspect all handrails, stairwells and entryways to address and correct potential slippery or hazardous areas.  Install mats or non-slip surfaces and post caution signs where water could be present.
  • Lay salt down on all walkways to prevent employees from slipping.
  • Clear built up snow on roofs to prevent potential leaks coming through the roof.
  • Ask SERVPRO of Tri-Cities about starting a Disaster Recovery Plan for your business. 

Things to Know About Petersburg Commercial Fire Damage Restoration

6/13/2017 (Permalink)

Things To Know About Commercial Fire Damage Restoration

It can be difficult for a person who owns their building to deal with Petersburg commercial fire damage. Dealing with the fire that needs to be extinguished is not the problem. The commercial damage that is left behind after the fire has been put out is the problem. Even if a fire is minor, it can still leave behind costly and horrendous damage. That is why it is worthwhile to call SERVPRO if you have Petersburg commercial damage regardless of whether you have a factory, office or another type of commercial building.


People who own a commercial building are often devastated by the damage that a fire leaves behind. For example, the fire itself can cause black soot to build up on the ceiling, wall and anywhere else in the building. The fire can also leave a musty odor. It can also be very dangerous to breathe in this musty odor. Many people are not aware of the fact that a fire can leave behind carbon monoxide. This is a gas that can be dangerous if it is inhaled. Water is often used to put out the fire. A building can suffer water damage in addition to commercial fire damage.


It is obvious that dealing with commercial fire damage can be very difficult. Fortunately, you can get fire damage restoration from a professional company like SERVPRO. One of the many great things about professional companies is that they will work quickly to ensure that the problem is resolved. You will be able to rest assured that the job will be done efficiently and quickly.


The first thing that the professionals will do is assess the damage. After that, they will check the carbon monoxide levels. Once this has been done, they will fix the problem. The first step in restoring your building is to speak with SERVPRO. You will be able to rest assured that future and past damage will be dealt with accordingly.


Petersburg commercial damage restoration may seem costly. However, it is a necessary expense. You will be able to prevent issues from occurring later on down the road if SERVPRO restores your building.

Locally Owned Company with National Resources

As a locally owned and operated business, SERVPRO of Tri-Cities Plus is strategically located to respond quickly to your smoke or fire damage event. When a major fire or disaster event occurs, we can call upon our national network of 1,650 SERVPRO Franchises and special Disaster Recovery Teams if we need additional resources or personnel.

We are proud to serve our local communities:

If you have any questions about commercial fire damage in Petersburg, call the local experts at SERVPRO of Tri-Cities Plus at (804) 458-7290.